Dear Yannick,
With a name like Splendido, it would really have to be
“splendid”, as indeed it was at our Family Affair on January
29th. Everything from start to finish was truly a Splendido
experience.
Being in a service industry myself, I know the hard work it
takes to provide such flawless service as we received at
Splendido. I think what makes Splendido such a “splendid
thing” is your ability to communicate with each client at
their level, so naturally and with such grace. We were all
most impressed, and me, most of all. Our thanks to all the
Splendido staff who took such great care of us, and
especially, to Ricardo (Rick) who was so amazing in every
way. There was nothing he could not do for us individually,
as well as together in a group. Last, but not least, thank
you for your personal care and concern, which although
discreet, was apparent. You are the quintessential host, so
rate to find these days.
Sincerely,
Lucille Liu Avakian, President
Viking Nile Cruise